/* WhatsApp AI Copilot — Dark Theme */
:root {
  --bg-primary: #0f1117;
  --bg-secondary: #1a1d26;
  --bg-tertiary: #252836;
  --bg-hover: #2d3144;
  --bg-selected: #353b52;
  --border: #2e3245;
  --text-primary: #e8eaf0;
  --text-secondary: #9ba3ba;
  --text-muted: #6b7394;
  --accent: #4f7cff;
  --accent-hover: #6b93ff;
  --green: #22c55e;
  --yellow: #f59e0b;
  --red: #ef4444;
  --orange: #f97316;
  --teal: #14b8a6;
  --purple: #a855f7;
  --badge-new: #3b82f6;
  --badge-one-time: #86efac;
  --badge-returning: #22c55e;
  --badge-payment: #f59e0b;
  --badge-ocr-fail: #ef4444;
  --badge-claims: #f97316;
  --badge-ready: #14b8a6;
  --msg-in-bg: #1e2235;
  --msg-out-bg: #1e3a5f;
  --scrollbar-bg: #1a1d26;
  --scrollbar-thumb: #353b52;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', system-ui, sans-serif;
  background: var(--bg-primary);
  color: var(--text-primary);
  height: 100vh;
  overflow: hidden;
  font-size: 14px;
}

::-webkit-scrollbar { width: 6px; height: 6px; }
::-webkit-scrollbar-track { background: var(--scrollbar-bg); }
::-webkit-scrollbar-thumb { background: var(--scrollbar-thumb); border-radius: 3px; }

#app {
  display: flex;
  height: 100vh;
  overflow: hidden;
}

/* ── INBOX PANE ─────────────────────────────────────────── */
#inbox-pane {
  width: 320px;
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
  border-right: 1px solid var(--border);
  background: var(--bg-secondary);
}

.inbox-header {
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.inbox-header h1 {
  font-size: 16px;
  font-weight: 600;
  color: var(--text-primary);
}

.inbox-search {
  padding: 8px 12px;
  border-bottom: 1px solid var(--border);
  position: relative;
}

.inbox-search input {
  width: 100%;
  padding: 6px 30px 6px 10px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 8px;
  color: var(--text-primary);
  font-size: 13px;
  outline: none;
}

.inbox-search input:focus { border-color: var(--accent); }
.inbox-search input::placeholder { color: var(--text-muted); }

.inbox-search-clear {
  display: none;
  position: absolute;
  right: 20px;
  top: 50%;
  transform: translateY(-50%);
  width: 18px;
  height: 18px;
  border: 0;
  border-radius: 50%;
  background: rgba(148, 163, 184, 0.18);
  color: var(--text-muted);
  cursor: pointer;
  line-height: 18px;
  font-size: 15px;
  padding: 0;
}

.inbox-search-clear.visible { display: block; }
.inbox-search-clear:hover { background: rgba(148, 163, 184, 0.3); color: var(--text-primary); }

.inbox-filters {
  display: flex;
  gap: 4px;
  padding: 8px 12px;
  border-bottom: 1px solid var(--border);
  flex-wrap: wrap;
}

.filter-btn {
  padding: 3px 10px;
  border-radius: 20px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-secondary);
  cursor: pointer;
  font-size: 11px;
  white-space: nowrap;
  transition: all 0.15s;
}

.filter-btn:hover { background: var(--bg-hover); color: var(--text-primary); }
.filter-btn.active { background: var(--accent); border-color: var(--accent); color: #fff; }

.account-filter {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 6px 12px;
  border-bottom: 1px solid var(--border);
}

.acct-chip {
  padding: 2px 10px;
  border-radius: 12px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-secondary);
  cursor: pointer;
  font-size: 11px;
  transition: all 0.15s;
}
.acct-chip.active { background: var(--bg-tertiary); color: var(--text-primary); border-color: var(--text-muted); }

.chat-list {
  flex: 1;
  overflow-y: auto;
}

.chat-item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 10px 14px;
  cursor: pointer;
  border-bottom: 1px solid var(--border);
  transition: background 0.1s;
  position: relative;
}

.chat-item:hover { background: var(--bg-hover); }
.chat-item.active { background: var(--bg-selected); }
.chat-item.payment-due-chat {
  background: linear-gradient(90deg, rgba(239,68,68,0.18), rgba(239,68,68,0.07) 54%, rgba(239,68,68,0.03));
  box-shadow: inset 3px 0 0 rgba(239,68,68,0.78), inset -3px 0 0 rgba(239,68,68,0.78);
}
.chat-item.payment-due-chat:hover { background: linear-gradient(90deg, rgba(239,68,68,0.24), rgba(239,68,68,0.10) 58%, rgba(239,68,68,0.05)); }
.chat-item.payment-due-chat.active { background: linear-gradient(90deg, rgba(239,68,68,0.30), rgba(53,59,82,0.88)); }
.chat-item.payment-matched-chat {
  background: linear-gradient(90deg, rgba(34,197,94,0.18), rgba(34,197,94,0.07) 54%, rgba(34,197,94,0.03));
  box-shadow: inset 3px 0 0 rgba(34,197,94,0.78), inset -3px 0 0 rgba(34,197,94,0.78);
}
.chat-item.payment-matched-chat:hover { background: linear-gradient(90deg, rgba(34,197,94,0.24), rgba(34,197,94,0.10) 58%, rgba(34,197,94,0.05)); }
.chat-item.payment-matched-chat.active { background: var(--bg-selected); box-shadow: none; }
.chat-item.manager-help-chat {
  box-shadow: inset 3px 0 0 rgba(168,85,247,0.85);
}
.chat-item.manager-help-chat:hover { background: linear-gradient(90deg, rgba(168,85,247,0.18), rgba(168,85,247,0.07) 58%, rgba(168,85,247,0.03)); }
.chat-item.muted-chat { opacity: 0.72; }
.chat-item.muted-chat .chat-preview { color: var(--text-muted); }

.chat-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: var(--bg-tertiary);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 15px;
  font-weight: 600;
  color: var(--text-secondary);
  flex-shrink: 0;
  overflow: hidden;
}

.chat-avatar.has-image img,
.chat-header-avatar.has-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.chat-meta { flex: 1; min-width: 0; }

.chat-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 2px;
}

.chat-name {
  font-size: 13px;
  font-weight: 500;
  color: var(--text-primary);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.chat-time {
  font-size: 10px;
  color: var(--text-muted);
  flex-shrink: 0;
  margin-left: 6px;
}

.chat-preview {
  font-size: 12px;
  color: var(--text-secondary);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-bottom: 4px;
}

.chat-badges {
  display: flex;
  gap: 3px;
  flex-wrap: wrap;
}

.badge {
  font-size: 9px;
  padding: 1px 5px;
  border-radius: 3px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.3px;
}

.badge-new { background: rgba(59,130,246,0.2); color: var(--badge-new); }
.badge-one-time { background: rgba(134,239,172,0.16); color: var(--badge-one-time); }
.badge-returning { background: rgba(34,197,94,0.15); color: var(--badge-returning); }
.badge-payment { background: rgba(245,158,11,0.2); color: var(--badge-payment); }
.badge-claims { background: rgba(249,115,22,0.2); color: var(--badge-claims); }
.badge-paid-recent { background: rgba(78,201,176,0.2); color: var(--green); }
.badge-ready { background: rgba(20,184,166,0.2); color: var(--badge-ready); }
.badge-ocr-fail { background: rgba(239,68,68,0.15); color: var(--badge-ocr-fail); }

/* Phase 12 badges */
.badge-vip        { background: rgba(168,85,247,0.22); color: #c99bff; font-weight: 700; }
.badge-overdue    { background: rgba(239,68,68,0.22);  color: #ff7b7b; }
.badge-escalation { background: rgba(239,68,68,0.3);   color: #fff; }
.badge-cycle      { background: rgba(99,102,241,0.2);  color: #a5b4fc; }
.badge-ocr        { background: rgba(234,179,8,0.2);   color: #facc15; }
.badge-lowbal     { background: rgba(244,114,182,0.2); color: #f9a8d4; }
.badge-auto       { background: rgba(16,185,129,0.22); color: #6ee7b7; font-weight: 600; }
.badge-draft      { background: rgba(99,102,241,0.22); color: #c7d2fe; }
.badge-scam       { background: rgba(220,38,38,0.35); color: #fff; font-weight: 800; }
.badge-suspicious { background: rgba(245,158,11,0.28); color: #fbbf24; font-weight: 800; }
.badge-linked-wa  { background: rgba(14,165,233,0.24); color: #7dd3fc; font-weight: 800; }
.badge-manager-help { background: rgba(168,85,247,0.30); color: #e9d5ff; font-weight: 800; }

.cc-alert {
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 8px;
  margin: 8px 0;
  font-size: 12px;
}

.cc-alert-linked {
  border-color: rgba(14,165,233,0.45);
  background: rgba(14,165,233,0.08);
  color: #dbeafe;
}

.linked-chat-list {
  display: flex;
  flex-direction: column;
  gap: 4px;
  margin-top: 6px;
}

.linked-chat-row {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  width: 100%;
  border: 1px solid rgba(14,165,233,0.25);
  border-radius: 5px;
  background: rgba(15,23,42,0.35);
  color: var(--text-secondary);
  padding: 5px 6px;
  font-size: 11px;
  cursor: pointer;
  text-align: left;
}

.linked-chat-row:hover { color: var(--text-primary); border-color: rgba(14,165,233,0.55); }

.chat-indicators {
  position: absolute;
  right: 12px;
  bottom: 10px;
  display: flex;
  gap: 5px;
  align-items: center;
}

.unread-bubble,
.payment-bubble,
.manager-help-bubble {
  background: var(--accent);
  color: #fff;
  border-radius: 10px;
  font-size: 10px;
  font-weight: 600;
  padding: 1px 5px;
  min-width: 18px;
  text-align: center;
}

.payment-bubble {
  background: #22c55e;
  color: #052e16;
  font-weight: 900;
}

.manager-help-bubble {
  background: #a855f7;
  color: #fff;
  font-weight: 900;
}

/* ── CHAT PANE ──────────────────────────────────────────── */
#chat-pane {
  flex: 1;
  display: flex;
  flex-direction: column;
  background: var(--bg-primary);
  min-width: 0;
}

.chat-header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
  background: var(--bg-secondary);
  flex-shrink: 0;
}

.chat-header-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--bg-tertiary);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 600;
  color: var(--text-secondary);
  overflow: hidden;
}

.chat-header-info { flex: 1; min-width: 0; }
.chat-header-name { font-size: 14px; font-weight: 600; }
.chat-header-sub { font-size: 11px; color: var(--text-muted); display: flex; gap: 8px; align-items: center; }

.status-chip {
  font-size: 10px;
  padding: 1px 6px;
  border-radius: 3px;
  background: rgba(79,124,255,0.15);
  color: var(--accent);
  font-weight: 500;
}

.chat-header-actions { display: flex; gap: 8px; }
.icon-btn {
  width: 30px; height: 30px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 6px;
  cursor: pointer;
  color: var(--text-secondary);
  display: flex; align-items: center; justify-content: center;
  font-size: 14px;
  transition: all 0.15s;
}
.icon-btn:hover { background: var(--bg-hover); color: var(--text-primary); }
.icon-btn.active { border-color: var(--accent); color: var(--accent); background: rgba(59,130,246,0.14); }

.messages-container {
  flex: 1;
  overflow-y: auto;
  overflow-anchor: none;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.empty-chat {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  height: 100%;
  color: var(--text-muted);
  gap: 8px;
}

.empty-chat svg { opacity: 0.3; }

.msg-wrapper { display: flex; margin: 1px 0; }
.msg-wrapper.out { justify-content: flex-end; }
.msg-wrapper.in { justify-content: flex-start; }

.msg-bubble {
  max-width: 70%;
  padding: 8px 12px;
  border-radius: 12px;
  font-size: 13px;
  line-height: 1.4;
  word-break: break-word;
  position: relative;
}

.msg-wrapper.in .msg-bubble {
  background: var(--msg-in-bg);
  border-bottom-left-radius: 3px;
  color: var(--text-primary);
}

.msg-wrapper.out .msg-bubble {
  background: var(--msg-out-bg);
  border-bottom-right-radius: 3px;
  color: #dbeafe;
}

.msg-reply-btn {
  position: absolute;
  top: 4px;
  right: -26px;
  width: 22px;
  height: 22px;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: var(--bg-secondary);
  color: var(--text-muted);
  cursor: pointer;
  font-size: 12px;
  opacity: 0;
  transition: opacity 0.12s, color 0.12s, border-color 0.12s;
  -webkit-user-select: none;
  user-select: none;
}

.msg-wrapper.out .msg-reply-btn { left: -26px; right: auto; }
.msg-wrapper:hover .msg-reply-btn { opacity: 1; }
.msg-reply-btn:hover { color: var(--accent); border-color: var(--accent); }

.msg-quote {
  margin: -2px 0 6px;
  padding: 6px 8px;
  border-left: 3px solid rgba(96, 165, 250, 0.85);
  border-radius: 6px;
  background: rgba(15, 23, 42, 0.22);
  max-width: 260px;
}

.msg-quote.clickable {
  cursor: pointer;
  transition: background 0.12s, border-color 0.12s, transform 0.12s;
}

.msg-quote.clickable:hover,
.msg-quote.clickable:focus-visible {
  background: rgba(96, 165, 250, 0.18);
  border-left-color: #93c5fd;
  outline: none;
  transform: translateX(1px);
}

.quote-target-flash .msg-bubble {
  animation: quoteTargetFlash 1.5s ease-out;
}

@keyframes quoteTargetFlash {
  0%, 100% { box-shadow: none; }
  20% { box-shadow: 0 0 0 3px rgba(147, 197, 253, 0.85), 0 0 24px rgba(59, 130, 246, 0.45); }
}

.msg-wrapper.in .msg-quote { border-left-color: rgba(167, 139, 250, 0.9); }
.msg-quote-author { color: #93c5fd; font-size: 11px; font-weight: 700; margin-bottom: 2px; }
.msg-wrapper.in .msg-quote-author { color: #c4b5fd; }
.msg-quote-text {
  color: rgba(226, 232, 240, 0.86);
  font-size: 12px;
  line-height: 1.3;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.msg-translation {
  margin-top: 6px;
  padding-top: 5px;
  border-top: 1px solid rgba(148, 163, 184, 0.22);
  color: #a5b4fc;
  font-size: 12px;
  font-style: italic;
  line-height: 1.35;
}

.msg-reaction {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 22px;
  margin-top: 5px;
  padding: 2px 7px;
  border-radius: 999px;
  background: rgba(15, 23, 42, 0.45);
  border: 1px solid rgba(148, 163, 184, 0.25);
  font-size: 13px;
  line-height: 1.2;
}

.msg-edited {
  margin-left: 4px;
  font-size: 10px;
  color: var(--text-muted);
  font-style: italic;
}

.msg-time {
  font-size: 10px;
  color: var(--text-muted);
  margin-top: 2px;
  text-align: right;
}

.msg-ack {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 18px;
  height: 13px;
  margin-left: 5px;
  vertical-align: -2px;
  color: rgba(226, 232, 240, 0.88);
}

.msg-ack svg {
  width: 100%;
  height: 100%;
  fill: none;
  stroke: currentColor;
  stroke-width: 2.1;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.msg-wrapper.in .msg-ack { color: rgba(148, 163, 184, 0.95); }
.msg-ack.pending { width: 14px; color: rgba(148, 163, 184, 0.9); }
.msg-ack.sent { width: 15px; color: rgba(226, 232, 240, 0.9); }
.msg-ack.delivered { color: rgba(226, 232, 240, 0.95); }
.msg-ack.read { color: #53bdeb; }
.msg-ack.failed { width: 14px; color: #f87171; }

.msg-date-divider {
  text-align: center;
  font-size: 11px;
  color: var(--text-muted);
  padding: 8px 0;
  position: relative;
}

.msg-date-divider::before {
  content: '';
  position: absolute;
  left: 0; right: 0; top: 50%;
  border-top: 1px solid var(--border);
  z-index: 0;
}

.translator-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 6px 12px;
  border-top: 1px solid var(--border);
  background: rgba(37, 99, 235, 0.08);
  color: var(--text-secondary);
  font-size: 11px;
}

.translator-toggle {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  color: #bfdbfe;
  font-weight: 600;
}

.translator-toggle input { accent-color: var(--accent); }

.translator-hint {
  color: var(--text-muted);
  font-style: italic;
}

.translator-bar.off {
  background: rgba(15, 23, 42, 0.45);
}

.msg-date-divider span {
  background: var(--bg-primary);
  padding: 0 10px;
  position: relative;
  z-index: 1;
}

.msg-loading { display: flex; align-items: center; gap: 4px; color: var(--text-muted); font-size: 12px; padding: 8px; }

/* Compose area */
.compose-area {
  border-top: 1px solid var(--border);
  padding: 10px 16px;
  background: var(--bg-secondary);
  display: flex;
  gap: 10px;
  align-items: flex-end;
  flex-shrink: 0;
}

.compose-main {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.composer-actions {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 8px;
  align-items: center;
  padding: 6px 8px;
  border: 1px solid rgba(79, 124, 255, 0.24);
  border-radius: 10px;
  background: linear-gradient(135deg, rgba(79,124,255,0.12), rgba(15,18,32,0.45));
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.03);
}

.composer-actions-label {
  color: var(--text-muted);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  white-space: nowrap;
}

.composer-actions .composer-actions-grid {
  display: flex;
  gap: 6px;
  overflow-x: auto;
  padding-bottom: 1px;
  scrollbar-width: thin;
}

.composer-actions .composer-actions-grid .action-btn {
  flex: 0 0 auto;
  min-height: 28px;
  max-width: 150px;
  padding: 5px 10px;
  border-radius: 999px;
  background: rgba(24, 30, 46, 0.92);
  font-size: 11px;
}

.composer-actions .composer-actions-grid .action-btn.primary {
  background: rgba(79,124,255,0.22);
  box-shadow: 0 0 0 1px rgba(79,124,255,0.2) inset;
}

.composer-actions .composer-actions-grid .action-btn.success {
  background: rgba(34,197,94,0.14);
}

.composer-actions .composer-actions-grid .action-btn.danger {
  background: rgba(239,68,68,0.12);
}

.composer-quick-replies {
  display: grid;
  grid-template-columns: 86px 1fr;
  align-items: start;
  gap: 8px;
  --quick-left-bleed: 46px;
  --quick-right-bleed: 92px;
  margin-left: calc(-1 * var(--quick-left-bleed));
  padding: 8px;
  border: 1px solid rgba(79, 124, 255, 0.18);
  border-radius: 14px;
  background:
    radial-gradient(circle at top left, rgba(79,124,255,0.14), transparent 32%),
    linear-gradient(135deg, rgba(22, 27, 42, 0.96), rgba(17, 20, 31, 0.96));
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.035), 0 10px 24px rgba(0,0,0,0.18);
  width: calc(100% + var(--quick-left-bleed) + var(--quick-right-bleed));
}

.composer-quick-head {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 2px 0 0 1px;
  color: #8ea2d6;
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.composer-quick-head button {
  width: fit-content;
  border: 1px solid rgba(79,124,255,0.46);
  border-radius: 999px;
  background: rgba(79,124,255,0.14);
  color: #dbeafe;
  cursor: pointer;
  font-size: 11px;
  font-weight: 800;
  padding: 5px 11px;
}

.composer-quick-head button:hover { background: var(--accent); color: #fff; }

.composer-quick-list {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(178px, 1fr));
  gap: 6px;
  overflow: visible;
}

.composer-quick-list .quick-reply-empty {
  align-self: center;
  color: var(--text-muted);
  font-size: 12px;
  padding: 10px 4px;
}

.composer-quick-list .quick-reply-card {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 6px;
  min-width: 0;
  max-width: none;
  margin: 0;
  padding: 5px 5px 5px 9px;
  border-radius: 10px;
  border-color: rgba(148, 163, 184, 0.18);
  background: rgba(31, 36, 55, 0.78);
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.025);
}

.composer-quick-list .quick-reply-card:not(.editing):hover::after {
  content: attr(data-full-text);
  position: absolute;
  left: 8px;
  bottom: calc(100% + 7px);
  z-index: 30;
  width: max-content;
  max-width: min(420px, 70vw);
  padding: 7px 9px;
  border: 1px solid rgba(148, 163, 184, 0.28);
  border-radius: 9px;
  background: rgba(9, 12, 22, 0.98);
  color: #f8fafc;
  box-shadow: 0 12px 28px rgba(0,0,0,0.38);
  font-size: 12px;
  font-weight: 600;
  line-height: 1.35;
  letter-spacing: normal;
  text-transform: none;
  white-space: normal;
  pointer-events: none;
}

.composer-quick-list .quick-reply-card:hover {
  border-color: rgba(79,124,255,0.48);
  background: rgba(38, 45, 69, 0.9);
}

.composer-quick-list .quick-reply-card.editing {
  grid-column: 1 / -1;
  grid-template-columns: 1fr;
  align-items: stretch;
}

.composer-quick-list .quick-reply-preview {
  display: block;
  min-width: 0;
  min-height: 0;
  max-height: none;
  padding: 2px 0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  font-size: 12px;
  line-height: 1.25;
  cursor: pointer;
}

.composer-quick-list .quick-reply-text {
  min-height: 74px;
  max-height: 140px;
  grid-column: 1 / -1;
}

.composer-quick-list .quick-reply-actions {
  display: flex;
  flex-wrap: nowrap;
  gap: 2px;
  justify-content: flex-end;
}

.composer-quick-list .quick-reply-actions .draft-btn {
  width: 24px;
  height: 22px;
  padding: 0;
  border-radius: 7px;
  font-size: 12px;
  line-height: 20px;
}

.composer-quick-list .quick-reply-actions .draft-btn.insert {
  background: rgba(34, 197, 94, 0.22);
  border-color: rgba(34, 197, 94, 0.48);
  color: #86efac;
  font-size: 13px;
  font-weight: 900;
}

.composer-quick-list .quick-reply-actions .draft-btn.insert:hover {
  background: rgba(34, 197, 94, 0.32);
  border-color: rgba(34, 197, 94, 0.65);
}

.quick-reply-context-menu {
  position: fixed;
  z-index: 9999;
  min-width: 132px;
  padding: 4px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-secondary);
  box-shadow: 0 12px 28px rgba(0,0,0,.38);
}

.quick-reply-context-menu button {
  display: block;
  width: 100%;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--text-primary);
  cursor: pointer;
  padding: 8px 10px;
  text-align: left;
  font-size: 12px;
}

.quick-reply-context-menu button:hover { background: rgba(148, 163, 184, 0.12); }
.quick-reply-context-menu button.danger { color: #fca5a5; }

.compose-tool-btn {
  width: 36px;
  height: 36px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 8px;
  color: var(--text-primary);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  flex-shrink: 0;
}

.compose-tool-btn:hover { background: var(--bg-hover); border-color: var(--text-muted); }

.vin-popover-wrap {
  position: relative;
  flex-shrink: 0;
}

.vin-tool-btn {
  width: auto;
  min-width: 58px;
  padding: 0 9px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.2px;
  color: #dbeafe;
}

.vin-popover {
  position: absolute;
  left: 0;
  bottom: 44px;
  width: min(360px, calc(100vw - 28px));
  padding: 10px;
  border: 1px solid rgba(79, 124, 255, 0.45);
  border-radius: 14px;
  background: rgba(18, 22, 34, 0.98);
  box-shadow: 0 16px 44px rgba(0, 0, 0, 0.46);
  z-index: 40;
}

.vin-popover-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
}

.vin-popover-title {
  font-size: 12px;
  font-weight: 800;
  color: var(--text-primary);
  letter-spacing: 0.3px;
}

.vin-popover-sub {
  margin-top: 1px;
  font-size: 10px;
  color: var(--text-muted);
}

.vin-popover-close {
  width: 22px;
  height: 22px;
  border: 0;
  border-radius: 50%;
  background: rgba(148, 163, 184, 0.14);
  color: var(--text-muted);
  cursor: pointer;
  font-size: 16px;
  line-height: 22px;
}

.vin-popover-close:hover { color: var(--red); background: rgba(239, 68, 68, 0.14); }

.vin-popover-input-row {
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 7px;
}

.vin-popover-input-row input,
.vin-popover-input-row select {
  min-width: 0;
  height: 32px;
  padding: 6px 8px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-tertiary);
  color: var(--text-primary);
  font-size: 12px;
  font-family: ui-monospace, Menlo, Consolas, monospace;
  outline: none;
  text-transform: uppercase;
}

.vin-popover-input-row select {
  width: 70px;
  font-family: inherit;
  text-transform: none;
}

.vin-popover-input-row #vin-popover-state {
  width: 50px;
}

.vin-popover-input-row input:focus { border-color: var(--accent); }

.vin-popover-input-row button,
.vin-popover-actions button {
  min-height: 32px;
  padding: 6px 9px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-tertiary);
  color: var(--text-primary);
  cursor: pointer;
  font-size: 11px;
  font-weight: 650;
}

.vin-popover-input-row button:hover,
.vin-popover-actions button:hover { filter: brightness(1.12); }

.vin-popover-result {
  margin-top: 8px;
  padding: 8px;
  min-height: 0;
  border: 1px solid rgba(148, 163, 184, 0.15);
  border-radius: 10px;
  background: rgba(15, 17, 23, 0.62);
  color: var(--text-secondary);
  font-size: 12px;
  line-height: 1.45;
  white-space: pre-wrap;
}

.vin-result-compact {
  display: block;
}

.vin-result-main {
  min-width: 0;
}

.vin-result-line1,
.vin-result-line2 {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.vin-result-line1 {
  color: var(--text-primary);
  font-weight: 650;
}

.vin-result-line2 {
  margin-top: 2px;
  color: var(--text-secondary);
  font-size: 11px;
}

.vin-offer-btn {
  width: 100%;
  min-height: 34px;
  margin-top: 8px;
  padding: 7px 10px;
  border: 1px solid var(--accent);
  border-radius: 8px;
  background: var(--accent);
  color: #fff;
  cursor: pointer;
  font-size: 11px;
  font-weight: 700;
  white-space: nowrap;
}

.vin-offer-btn:hover { background: var(--accent-hover); }

.vin-popover-result.ok { color: var(--text-primary); border-color: rgba(34, 197, 94, 0.35); white-space: normal; }
.vin-popover-result.error { color: #fecaca; border-color: rgba(239, 68, 68, 0.35); }

.vin-popover-actions {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 7px;
  margin-top: 8px;
}

.vin-popover-actions button:disabled,
.vin-popover-input-row button:disabled {
  opacity: 0.5;
  cursor: default;
}

@media (max-width: 760px) {
  .vin-popover {
    left: -46px;
    width: min(340px, calc(100vw - 18px));
  }
  .vin-popover-actions { grid-template-columns: 1fr; }
  .compose-area { padding: 8px; gap: 7px; }
  .vin-tool-btn { min-width: 52px; padding: 0 7px; }
}

.emoji-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  padding: 4px;
  background: rgba(15, 17, 23, 0.55);
  border: 1px solid var(--border);
  border-radius: 8px;
}

.emoji-bar button {
  width: 28px;
  height: 26px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  cursor: pointer;
  font-size: 17px;
}

.emoji-bar button:hover { background: var(--bg-hover); }

.attachment-preview {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.attachment-chip {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  max-width: 220px;
  padding: 4px 7px;
  border: 1px solid var(--border);
  border-radius: 999px;
  background: var(--bg-tertiary);
  color: var(--text-secondary);
  font-size: 11px;
}

.attachment-chip span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.attachment-chip button {
  border: 0;
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  font-size: 14px;
  line-height: 1;
}

.attachment-chip button:hover { color: var(--red); }

.quote-compose-preview {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  padding: 7px 9px;
  border-left: 3px solid var(--accent);
  border-radius: 8px;
  background: rgba(79, 124, 255, 0.1);
  color: var(--text-secondary);
  font-size: 12px;
}

.quote-compose-preview div {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 1px;
}

.quote-compose-preview span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.quote-compose-preview button {
  border: 0;
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  font-size: 16px;
  line-height: 1;
}

.quote-compose-preview button:hover { color: var(--red); }

.compose-area textarea {
  flex: 1;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 8px 12px;
  color: var(--text-primary);
  font-size: 13px;
  resize: none;
  min-height: 36px;
  max-height: 120px;
  outline: none;
  font-family: inherit;
  line-height: 1.4;
}

.compose-area textarea:focus { border-color: var(--accent); }
.compose-area textarea::placeholder { color: var(--text-muted); }

.compose-area .composer-quick-list .quick-reply-text {
  flex: initial;
  min-height: 74px;
  max-height: 140px;
  padding: 7px;
  border-radius: 6px;
  font-size: 12px;
  line-height: 1.45;
}

@media (max-width: 760px) {
  .composer-quick-replies {
    grid-template-columns: 1fr;
    gap: 6px;
    margin-left: 0;
    width: 100%;
  }
  .composer-quick-head {
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    width: 100%;
  }
  .composer-quick-list { grid-template-columns: repeat(auto-fit, minmax(145px, 1fr)); }
}

.vin-reply-box {
  margin-top: 8px;
  padding: 8px;
  border: 1px solid rgba(79, 124, 255, 0.35);
  border-radius: 8px;
  background: rgba(79, 124, 255, 0.08);
  font-size: 12px;
  position: relative;
}

.vin-reply-close {
  position: absolute;
  top: 5px;
  right: 6px;
  width: 18px;
  height: 18px;
  border: 0;
  border-radius: 50%;
  background: rgba(148, 163, 184, 0.18);
  color: var(--text-muted);
  cursor: pointer;
  line-height: 18px;
  padding: 0;
}

.vin-reply-close:hover { color: var(--red); background: rgba(239, 68, 68, 0.14); }

.vin-reply-preview {
  white-space: pre-wrap;
  line-height: 1.45;
  color: var(--text-primary);
  margin-bottom: 8px;
}

.vin-reply-actions {
  display: flex;
  gap: 6px;
}

.vin-reply-actions button {
  padding: 4px 8px;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--bg-tertiary);
  color: var(--text-primary);
  cursor: pointer;
  font-size: 11px;
}

.vin-reply-actions button.primary {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
}

.vin-reply-actions button:hover { filter: brightness(1.12); }

.btn-send {
  width: 36px; height: 36px;
  background: var(--accent);
  border: none;
  border-radius: 8px;
  color: #fff;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  font-size: 16px;
  flex-shrink: 0;
  transition: background 0.15s;
}
.btn-send:hover { background: var(--accent-hover); }
.btn-send:disabled { opacity: 0.4; cursor: default; }

/* ── RIGHT PANEL ────────────────────────────────────────── */
#panel-pane {
  width: 380px;
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
  border-left: 1px solid var(--border);
  background: var(--bg-secondary);
  overflow-y: auto;
}

.panel-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  height: 100%;
  color: var(--text-muted);
  gap: 8px;
  font-size: 13px;
}

.panel-section {
  border-bottom: 1px solid var(--border);
}

.panel-section-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 14px;
  cursor: pointer;
  user-select: none;
}

.panel-section-title {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-muted);
}

.panel-section-body { padding: 0 14px 12px; }
.panel-section.collapsed .panel-section-body { display: none; }

.toggle-arrow {
  color: var(--text-muted);
  font-size: 10px;
  transition: transform 0.15s;
}
.panel-section.collapsed .toggle-arrow { transform: rotate(-90deg); }

/* Summary */
.ai-summary {
  font-size: 12px;
  color: var(--text-secondary);
  line-height: 1.6;
  white-space: pre-line;
}

.intent-row {
  display: flex;
  gap: 6px;
  margin-bottom: 8px;
  flex-wrap: wrap;
}

.intent-chip {
  font-size: 10px;
  padding: 2px 8px;
  border-radius: 10px;
  font-weight: 500;
}

.chip-intent { background: rgba(168,85,247,0.2); color: var(--purple); }
.chip-stage { background: rgba(79,124,255,0.15); color: var(--accent); }
.chip-conf { background: rgba(34,197,94,0.15); color: var(--green); }
.chip-conf.low { background: rgba(239,68,68,0.15); color: var(--red); }

/* Extracted data */
.field-row {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}

.field-label {
  font-size: 10px;
  color: var(--text-muted);
  width: 50px;
  flex-shrink: 0;
  font-weight: 500;
  text-transform: uppercase;
}

.field-value {
  flex: 1;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 4px 8px;
  color: var(--text-primary);
  font-size: 12px;
  font-family: monospace;
  outline: none;
}

.field-value:focus { border-color: var(--accent); }

.field-btn {
  padding: 3px 8px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 5px;
  color: var(--text-secondary);
  cursor: pointer;
  font-size: 11px;
  white-space: nowrap;
  transition: all 0.15s;
}

.field-btn:hover { background: var(--bg-hover); color: var(--text-primary); }
.field-btn.active {
  background: rgba(16, 185, 129, 0.22);
  border-color: #10b981;
  color: #6ee7b7;
  font-weight: 700;
}
.field-btn.active:hover { background: rgba(16, 185, 129, 0.32); color: #d1fae5; }

.vin-list {
  display: flex;
  flex-direction: column;
  gap: 5px;
  margin: 4px 0 6px 58px;
}

.vin-list-empty {
  color: var(--text-muted);
  font-size: 11px;
}

.vin-list-item {
  display: flex;
  align-items: flex-start;
  gap: 6px;
  padding: 5px 7px;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--bg-tertiary);
  font-family: monospace;
  font-size: 12px;
}

.vin-list-item.valid { border-color: rgba(34,197,94,0.55); }
.vin-list-item.invalid { border-color: rgba(239,68,68,0.75); background: rgba(239,68,68,0.08); }
.vin-list-item.checking { opacity: 0.75; }

.vin-list-body { flex: 1; min-width: 0; }
.vin-list-code { color: var(--text-primary); line-height: 1.25; }
.vin-list-details {
  margin-top: 3px;
  color: var(--text-muted);
  font-family: sans-serif;
  font-size: 11px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.vin-list-item.valid .vin-list-details { color: var(--green); }
.vin-list-item.invalid .vin-list-code { color: var(--red); }
.vin-list-item.invalid .vin-list-details { color: var(--red); }
.vin-list-status { color: var(--text-muted); font-family: sans-serif; font-size: 11px; white-space: nowrap; padding-top: 1px; }
.vin-list-item.valid .vin-list-status { color: var(--green); }
.vin-list-item.invalid .vin-list-status { color: var(--red); }
.vin-list-remove {
  border: 0;
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  font-size: 14px;
  line-height: 1;
  padding-top: 1px;
}
.vin-list-remove:hover { color: var(--red); }

.msg-vin-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 6px;
}

.msg-vin-add {
  padding: 2px 6px;
  border-radius: 5px;
  border: 1px solid rgba(79,124,255,0.45);
  background: rgba(79,124,255,0.14);
  color: #bfdbfe;
  cursor: pointer;
  font-size: 11px;
}

.msg-vin-add:hover { background: rgba(79,124,255,0.28); color: #fff; }
.msg-translate-btn { border-color: rgba(99,102,241,0.5); background: rgba(99,102,241,0.16); color: #c7d2fe; }
.msg-translate-btn:hover { background: rgba(99,102,241,0.3); color: #fff; }
.msg-translate-btn:disabled { opacity: 0.6; cursor: default; }
.msg-delete-btn { border-color: rgba(248,113,113,0.55); background: rgba(248,113,113,0.14); color: #fecaca; }
.msg-delete-btn:hover { background: rgba(248,113,113,0.26); color: #fff; }
.msg-delete-btn:disabled { opacity: 0.6; cursor: default; }
.msg-delete-status {
  margin-top: 6px;
  font-size: 11px;
  color: #fecaca;
  opacity: 0.95;
}
.msg-delete-status.deleted { color: #fecaca; }

.report-delete-confirm {
  position: fixed;
  inset: 0;
  z-index: 9999;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(2, 6, 23, 0.45);
}

.report-delete-confirm-box {
  width: min(220px, calc(100vw - 32px));
  border: 1px solid rgba(79,124,255,0.7);
  border-radius: 12px;
  background: #dbe4ef;
  box-shadow: 0 18px 48px rgba(0,0,0,0.38);
  padding: 16px;
  text-align: center;
}

.report-delete-confirm-title {
  font-size: 16px;
  font-weight: 700;
  margin-bottom: 14px;
  color: #0f172a;
}

.report-delete-confirm-actions {
  display: flex;
  justify-content: center;
  gap: 8px;
}

.report-delete-confirm-actions button {
  min-width: 70px;
  border-radius: 8px;
  border: 1px solid rgba(15,23,42,0.18);
  padding: 7px 12px;
  cursor: pointer;
  font-weight: 700;
}

.report-delete-no { background: #f8fafc; color: #0f172a; }
.report-delete-yes { background: var(--red); color: #fff; border-color: rgba(248,113,113,0.7); }

.vehicle-info {
  margin-top: 4px;
  font-size: 11px;
  color: var(--green);
  font-weight: 500;
}

/* Suggested actions */
.actions-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 5px;
}

.action-btn {
  padding: 6px 8px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 7px;
  color: var(--text-secondary);
  cursor: pointer;
  font-size: 11px;
  text-align: center;
  transition: all 0.15s;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.action-btn:hover { background: var(--bg-hover); color: var(--text-primary); border-color: var(--accent); }
.action-btn.primary { background: rgba(79,124,255,0.15); border-color: var(--accent); color: var(--accent); }
.action-btn.danger { background: rgba(239,68,68,0.1); border-color: rgba(239,68,68,0.3); color: var(--red); }
.action-btn.success { background: rgba(34,197,94,0.1); border-color: rgba(34,197,94,0.3); color: var(--green); }

/* Draft cards */
.draft-card {
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 10px;
  margin-bottom: 8px;
  transition: border-color 0.15s;
}

.draft-card:hover { border-color: var(--accent); }

.draft-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 6px;
}

.draft-variant-label {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.variant-strict { color: var(--red); }
.variant-friendly { color: var(--green); }
.variant-sales { color: var(--yellow); }
.variant-formal { color: var(--accent); }
.variant-firm { color: #fb7185; }

.draft-conf {
  font-size: 10px;
  color: var(--text-muted);
}

.draft-text {
  font-size: 12px;
  color: var(--text-primary);
  line-height: 1.5;
  margin-bottom: 8px;
  padding: 6px 8px;
  background: var(--bg-secondary);
  border-radius: 6px;
  cursor: text;
  min-height: 34px;
}

.draft-text[contenteditable=true] { outline: 1px solid var(--accent); }

.draft-translation {
  font-size: 11px;
  color: var(--text-muted);
  font-style: italic;
  line-height: 1.4;
  margin: -4px 0 8px;
  padding: 4px 8px;
  border-left: 2px solid var(--border);
  white-space: pre-wrap;
}

.draft-actions {
  display: flex;
  gap: 4px;
  flex-wrap: wrap;
}

.draft-btn {
  padding: 3px 8px;
  border-radius: 5px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-secondary);
  cursor: pointer;
  font-size: 10px;
  transition: all 0.15s;
}

.draft-btn:hover { background: var(--bg-hover); color: var(--text-primary); }
.draft-btn.send { background: var(--accent); border-color: var(--accent); color: #fff; font-weight: 600; }
.draft-btn.send:hover { background: var(--accent-hover); }
.draft-btn.insert { background: rgba(34,197,94,0.15); border-color: rgba(34,197,94,0.3); color: var(--green); }

.payment-details-toggle {
  margin-bottom: 8px;
  background: rgba(34,197,94,0.22) !important;
  border-color: rgba(34,197,94,0.55) !important;
  color: #bbf7d0 !important;
  font-weight: 800;
  box-shadow: inset 0 0 0 1px rgba(34,197,94,0.18);
}

.payment-details-toggle:hover {
  background: var(--green) !important;
  border-color: var(--green) !important;
  color: #052e16 !important;
}

.payment-details-list {
  display: flex;
  flex-direction: column;
  gap: 5px;
  margin-bottom: 8px;
}

.payment-details-grid,
.payment-details-extra {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 6px;
}

.payment-details-extra {
  margin-top: 6px;
}

.payment-detail-tile {
  min-height: 38px;
  padding: 8px 6px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-tertiary);
  color: var(--text-primary);
  cursor: pointer;
  font-size: 11px;
  font-weight: 800;
  text-align: center;
}

.payment-detail-tile:hover {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
}

.payment-detail-tile.extra {
  border-color: rgba(148,163,184,0.34);
}

.payment-detail-section {
  margin: 7px 0 2px;
  padding-top: 7px;
  border-top: 1px solid var(--border);
  color: var(--text-muted);
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.payment-detail-item {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 2px;
  width: 100%;
  padding: 7px 9px;
  border: 1px solid var(--border);
  border-radius: 7px;
  background: var(--bg-tertiary);
  color: var(--text-primary);
  cursor: pointer;
  text-align: left;
}

.payment-detail-item:hover { border-color: var(--accent); background: var(--bg-hover); }
.payment-detail-label { color: var(--accent); font-size: 11px; font-weight: 600; }
.payment-detail-value { font-size: 12px; word-break: break-word; }

.quick-reply-card {
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 7px;
  padding: 7px;
  margin-bottom: 6px;
}

.quick-reply-preview {
  width: 100%;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
  border: 0;
  background: transparent;
  color: var(--text-primary);
  text-align: left;
  font: inherit;
  font-size: 12px;
  line-height: 1.35;
  padding: 1px 2px 6px;
  cursor: text;
}

.quick-reply-text {
  width: 100%;
  min-height: 52px;
  resize: vertical;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--bg-secondary);
  color: var(--text-primary);
  font: inherit;
  font-size: 12px;
  line-height: 1.45;
  padding: 7px;
  margin-bottom: 6px;
  display: none;
}

.quick-reply-card.editing .quick-reply-preview { display: none; }
.quick-reply-card.editing .quick-reply-text { display: block; }
.quick-reply-actions { gap: 4px; margin-top: 0; }
.quick-reply-actions .draft-btn { padding: 2px 8px; font-size: 11px; }

.quick-reply-text:focus {
  outline: none;
  border-color: var(--accent);
}

/* OCR block */
.ocr-text {
  font-family: monospace;
  font-size: 11px;
  color: var(--text-secondary);
  background: var(--bg-tertiary);
  border-radius: 6px;
  padding: 8px;
  max-height: 80px;
  overflow-y: auto;
  margin-bottom: 8px;
  line-height: 1.4;
}

.ocr-result-row {
  display: flex;
  gap: 8px;
  margin-bottom: 6px;
  align-items: center;
}

.ocr-label {
  font-size: 10px;
  color: var(--text-muted);
  width: 60px;
  flex-shrink: 0;
}

.ocr-value {
  font-size: 12px;
  color: var(--text-primary);
  font-family: monospace;
  font-weight: 600;
  display: flex;
  align-items: center;
  gap: 6px;
}

.ocr-use-btn {
  font-size: 10px;
  padding: 2px 7px;
  border-radius: 4px;
  border: 1px solid var(--accent);
  color: var(--accent);
  background: transparent;
  cursor: pointer;
  white-space: nowrap;
}
.ocr-use-btn:hover {
  background: var(--accent);
  color: #fff;
}

.conf-bar {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 8px;
}

.conf-bar-label { font-size: 10px; color: var(--text-muted); }
.conf-bar-track { flex: 1; height: 4px; background: var(--bg-tertiary); border-radius: 2px; overflow: hidden; }
.conf-bar-fill { height: 100%; background: var(--green); border-radius: 2px; transition: width 0.3s; }
.conf-bar-fill.low { background: var(--red); }
.conf-bar-fill.mid { background: var(--yellow); }
.conf-bar-pct { font-size: 10px; color: var(--text-muted); width: 30px; text-align: right; }

/* Payment block */
.payment-status {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 10px;
  font-size: 13px;
}

.payment-status-dot {
  width: 8px; height: 8px;
  border-radius: 50%;
}
.dot-pending { background: var(--yellow); box-shadow: 0 0 6px rgba(245,158,11,0.5); }
.dot-confirmed { background: var(--green); box-shadow: 0 0 6px rgba(34,197,94,0.5); }
.dot-none { background: var(--text-muted); }

.payment-detail {
  font-size: 11px;
  color: var(--text-secondary);
  margin-bottom: 4px;
}

.payment-btns {
  display: flex;
  gap: 6px;
  margin-top: 8px;
  flex-wrap: wrap;
}

.pay-btn {
  padding: 5px 12px;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-secondary);
  cursor: pointer;
  font-size: 12px;
  transition: all 0.15s;
}

.pay-btn.confirm { background: rgba(34,197,94,0.15); border-color: rgba(34,197,94,0.4); color: var(--green); font-weight: 600; }
.pay-btn.confirm:hover { background: rgba(34,197,94,0.25); }
.pay-btn.reject { background: rgba(239,68,68,0.1); border-color: rgba(239,68,68,0.3); color: var(--red); }
.pay-btn:hover { background: var(--bg-hover); color: var(--text-primary); }

/* Report block */
.report-status {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-bottom: 8px;
  font-size: 12px;
}

.report-btns {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 5px;
}

.rep-btn {
  padding: 6px 8px;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: var(--bg-tertiary);
  color: var(--text-secondary);
  cursor: pointer;
  font-size: 11px;
  text-align: center;
  transition: all 0.15s;
}

.rep-btn:hover { background: var(--accent); border-color: var(--accent); color: #fff; }
.rep-btn.full-width { grid-column: 1 / -1; }

.report-btns.report-send-grid {
  grid-template-columns: repeat(3, 1fr);
  gap: 7px;
}

.report-send-btn {
  min-height: 42px;
  border-radius: 10px;
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
  font-size: 12px;
  font-weight: 800;
}

.report-send-btn:hover {
  background: var(--accent-hover);
  border-color: var(--accent-hover);
}

.rep-btn.cancel-report-btn,
.vin-popover-actions button.cancel-report-btn {
  background: var(--red) !important;
  border-color: var(--red) !important;
  color: #fff !important;
  font-weight: 800;
}

.rep-btn.cancel-report-btn:hover,
.vin-popover-actions button.cancel-report-btn:hover { filter: brightness(1.08); }

.wa-status-panel {
  padding: 6px 12px;
  border-bottom: 1px solid var(--border);
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 4px 8px;
}

.wa-status-row {
  display: grid;
  grid-template-columns: 62px 1fr 22px;
  gap: 5px;
  align-items: center;
  font-size: 11px;
  color: var(--text-secondary);
  min-width: 0;
}

.wa-status-row.muted { display: block; grid-column: 1 / -1; color: var(--text-muted); }
.wa-status-row > div:first-child { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.wa-dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; margin-right: 5px; background: var(--red); }
.wa-dot.ok { background: var(--green); }
.wa-state { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--text-muted); }
.worker-status-row {
  padding: 0 16px 7px;
  border-bottom: 1px solid var(--border);
  font-size: 10px;
  color: var(--text-muted);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.worker-dot { width: 7px; height: 7px; border-radius: 50%; display: inline-block; margin: 0 3px 0 7px; background: var(--red); }
.worker-dot.ok { background: var(--green); }
.worker-dot:not(.ok) { animation: worker-alert-blink 1s infinite; }
@keyframes worker-alert-blink {
  0%, 100% { opacity: 1; box-shadow: 0 0 0 0 rgba(239, 68, 68, .7); }
  50% { opacity: .25; box-shadow: 0 0 0 4px rgba(239, 68, 68, 0); }
}
.wa-restart {
  border: 1px solid var(--border);
  background: var(--bg-tertiary);
  color: var(--text-secondary);
  border-radius: 6px;
  font-size: 10px;
  padding: 2px 0;
  cursor: pointer;
  width: 22px;
}
.wa-restart:hover { border-color: var(--accent); color: var(--accent); }
.wa-restart:disabled { opacity: 0.45; cursor: default; }

/* Notification toast */
.toast {
  position: fixed;
  bottom: 20px;
  right: 20px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 10px 16px;
  font-size: 13px;
  color: var(--text-primary);
  z-index: 9999;
  animation: slide-in 0.2s ease;
  box-shadow: 0 4px 20px rgba(0,0,0,0.4);
}

.toast.success { border-color: var(--green); }
.toast.error { border-color: var(--red); }

@keyframes slide-in {
  from { transform: translateX(100px); opacity: 0; }
  to { transform: translateX(0); opacity: 1; }
}

/* Loading spinner */
.spinner {
  display: inline-block;
  width: 12px; height: 12px;
  border: 2px solid var(--border);
  border-top-color: var(--accent);
  border-radius: 50%;
  animation: spin 0.6s linear infinite;
}

@keyframes spin { to { transform: rotate(360deg); } }

/* Hotkeys hint */
/* Responsive */
@media (max-width: 900px) {
  #panel-pane { display: none; }
}

/* OCR button & result on image messages */
.msg-ocr {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-top: 2px;
  font-size: 11px;
  flex-wrap: wrap;
}
.btn-ocr {
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  color: var(--text);
  border-radius: 3px;
  padding: 2px 6px;
  cursor: pointer;
  font-size: 11px;
}
.btn-ocr:hover { background: var(--accent); color: #fff; }
.btn-ocr:disabled { opacity: 0.5; cursor: default; }
.ocr-result { color: var(--text-muted); display: inline-flex; gap: 4px; align-items: center; flex-wrap: wrap; }
.ocr-text { font-weight: 500; color: var(--text); }
.ocr-fb {
  background: none;
  border: 1px solid var(--border);
  border-radius: 3px;
  padding: 0 4px;
  cursor: pointer;
  font-size: 11px;
}
.ocr-fb.active { background: var(--accent); border-color: var(--accent); }
.ocr-fb:disabled { cursor: default; opacity: 0.6; }

/* Draft voting (Phase 7) */
.draft-vote {
  display: flex;
  align-items: center;
  gap: 4px;
  margin-top: 4px;
  flex-wrap: wrap;
  font-size: 11px;
}
.vote-btn {
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  color: var(--text);
  border-radius: 3px;
  padding: 2px 6px;
  cursor: pointer;
  font-size: 11px;
}
.vote-btn:hover { background: var(--accent); color: #fff; }
.vote-btn.active { background: var(--accent); border-color: var(--accent); color: #fff; }
.vote-comment {
  flex: 1 1 120px;
  min-width: 80px;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  color: var(--text);
  border-radius: 3px;
  padding: 2px 4px;
  font-size: 11px;
}
.vote-status { color: var(--text-muted); font-size: 10px; margin-left: 4px; }

/* Phase 8 — Right panel blocks */
.cc-row {
  display: flex;
  justify-content: space-between;
  gap: 6px;
  font-size: 11px;
  padding: 2px 0;
  border-bottom: 1px dotted var(--border);
}
.cc-row:last-child { border-bottom: none; }
.cc-k { color: var(--text-muted); }
.cc-v { color: var(--text); text-align: right; max-width: 65%; overflow: hidden; text-overflow: ellipsis; }
.cc-select {
  max-width: 130px;
  background: var(--bg-tertiary);
  color: var(--text);
  border: 1px solid var(--border);
  border-radius: 3px;
  padding: 2px 4px;
  font-size: 12px;
}
.cc-v.mono, .mono { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 10px; }

.auton-btn {
  flex: 1;
  background: var(--bg-tertiary);
  border: 1px solid var(--border);
  color: var(--text);
  border-radius: 3px;
  padding: 4px 6px;
  cursor: pointer;
  font-size: 11px;
  text-transform: uppercase;
}
.auton-btn:hover { background: var(--accent); color: #fff; }
.auton-btn.active { background: var(--accent); border-color: var(--accent); color: #fff; }

.pt-alert { color: #ff5757; font-weight: 600; font-size: 11px; display: inline-block; margin: 4px 0; }
.pt-btn {
  background: var(--accent);
  color: #fff;
  border: none;
  border-radius: 3px;
  padding: 4px 8px;
  cursor: pointer;
  font-size: 11px;
  margin-top: 4px;
}

.oj-table { width: 100%; border-collapse: collapse; font-size: 11px; }
.oj-table th { text-align: left; color: var(--text-muted); font-weight: 500; padding: 2px 4px; border-bottom: 1px solid var(--border); }
.oj-table td { padding: 3px 4px; border-bottom: 1px dotted var(--border); }
.orders-summary { font-size: 12px; color: var(--text); margin-bottom: 6px; }
.oj-row-paid { background: rgba(78,201,176,0.08); }
.oj-status {
  padding: 1px 5px;
  border-radius: 3px;
  font-size: 10px;
  background: var(--bg-tertiary);
}
.oj-paid      { background: #2a6b2a; color: #fff; }
.oj-unpaid    { background: #6b5a2a; color: #fff; }
.oj-fulfilled { background: #2a6b2a; color: #fff; }
.oj-error     { background: #6b2a2a; color: #fff; }
.oj-pending   { background: #6b5a2a; color: #fff; }

.client-balance-card {
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 8px;
  margin-bottom: 8px;
  background: rgba(255,255,255,0.02);
}
.client-balance-card.owes { border-color: rgba(255, 87, 87, 0.45); background: rgba(255, 87, 87, 0.06); }
.client-balance-card.credit { border-color: rgba(78, 201, 176, 0.45); background: rgba(78, 201, 176, 0.06); }
.client-balance-card.settled { border-color: rgba(122, 162, 247, 0.35); }
.balance-top { display: flex; justify-content: space-between; align-items: flex-start; gap: 8px; }
.balance-label { color: var(--text-muted); font-size: 10px; text-transform: uppercase; letter-spacing: .04em; }
.balance-main { font-size: 18px; line-height: 1.1; font-weight: 700; text-transform: uppercase; }
.client-balance-card.owes .balance-main { color: #ff6b6b; }
.client-balance-card.credit .balance-main { color: #4ec9b0; }
.client-balance-card.settled .balance-main { color: #4ec9b0; }
.balance-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; margin-top: 8px; }
.balance-grid div { background: rgba(0,0,0,0.16); border-radius: 4px; padding: 5px 6px; }
.balance-grid span { display: block; color: var(--text-muted); font-size: 10px; }
.balance-grid b { display: block; font-size: 13px; margin-top: 1px; }
.balance-last { margin-top: 7px; font-size: 11px; color: var(--text); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.balance-last.muted { color: var(--text-muted); }
.balance-source { display: inline-block; margin-top: 6px; color: var(--text-muted); font-size: 10px; border: 1px solid var(--border); border-radius: 3px; padding: 1px 4px; }
.balance-manual-warn { margin-top: 6px; color: #ffd166; font-size: 11px; }
.activity-list { display: flex; flex-direction: column; gap: 5px; }
.activity-row { display: grid; grid-template-columns: 32px 1fr auto; gap: 7px; align-items: center; padding: 6px; border: 1px solid var(--border); border-radius: 5px; background: rgba(255,255,255,0.015); }
.activity-row.pdf.paid { background: rgba(78,201,176,0.05); }
.activity-row.pdf.unpaid { background: rgba(255,193,7,0.04); }
.activity-row.pdf.ignored { opacity: .62; background: rgba(128,128,128,0.05); }
.activity-row.payment { background: rgba(122,162,247,0.05); }
.activity-icon { font-size: 9px; font-weight: 700; color: var(--text-muted); border: 1px solid var(--border); border-radius: 4px; text-align: center; padding: 3px 0; }
.activity-main { min-width: 0; }
.activity-main b, .activity-main span { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.activity-main b { font-size: 11px; }
.activity-main span { color: var(--text-muted); font-size: 10px; margin-top: 1px; }
.activity-time { color: var(--text-muted); font-size: 10px; white-space: nowrap; }
.activity-side { text-align: right; }
.activity-side em { display: block; color: var(--text-muted); font-size: 10px; font-style: normal; margin-top: 2px; }
.activity-action { display: block; margin-top: 4px; padding: 1px 5px; font-size: 10px; }
.oj-ignored { background: #555; color: #fff; }