Privacy Policy

Last updated: June 20, 2026

BroVin uses this application to receive and respond to customer messages from our Facebook Page, Instagram business account, and WhatsApp business accounts. This policy explains what information we process and how we use it.

Information We Collect

We may process messages you send to us, your profile or contact name, platform user ID, phone number when provided, message attachments, vehicle information you provide such as VIN, license plate and state, payment-related details you send, and internal conversation notes needed to provide support.

How We Use Information

We use this information to respond to customer inquiries, provide vehicle history report services, send requested report files, verify payments, prevent fraud or abuse, improve support quality, and maintain operational records.

Sharing

We do not sell personal information. We may share information with service providers only as needed to operate our messaging inbox, process requested reports, maintain our systems, comply with law, or protect our business and customers.

Data Retention

We keep customer messages and related records only as long as needed for support, accounting, fraud prevention, legal compliance, and business operations.

Your Choices

You can request access, correction, or deletion of your information by contacting us at lavchenko@gmail.com. You can also stop messaging us through the platform you used to contact us.

Data Deletion

To request deletion, visit our data deletion instructions or email lavchenko@gmail.com.

Contact

For privacy questions, contact us at lavchenko@gmail.com.